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About Us

Pisys.net was established in May 2003 by Steve Bain and John Merrick with the vision of providing affordable IT support and services to SME's in South Wales from their head office in Swansea.

That vision has led to Pisys.net becoming one of the leading outsourced IT suppliers, spanning public, private and third sectors working with a variety of businesses from start-ups to multi-site operations.


Experience(expand)

At Pisys.net, we have extensive experience of tailoring our services to businesses across a variety of sectors including; manufacturing, accountancy, charities, tourism & hospitality, human resources, health, media, and more. Examples of our clients include Aspers Casino (UK Wide), Morgan Hemp Accountants, Llanelli Rural Council and Peter Lynn & Partners Solicitors.

UK Coverage(expand)

The business is steadily expanding across the UK by offering franchising opportunities to like-minded, skilled individuals. With franchises in areas such as Swansea, Cardiff, Aberdeen, Aberdeenshire, Inverness & Elgin, we not only have a wide geographical coverage but are able to offer comprehensive IT support to businesses throughout the UK.

Excellent Service & Technology(expand)

At Pisys.net, we are committed to providing our clients with a fast, efficient, professional and courteous service of the highest level. We have formed partnerships with some of the world's biggest and most respected technology providers, such as Microsoft, Dell and IBM/Lenovo, so that we can make the very best technology available to small and mid-sized businesses - but only when they are ready and only when we know it will benefit their business.

Direct Customer Support(expand)

Our experienced, friendly team of engineers are helpful and informative whether you are communicating with them via the telephone or the helpdesk chat. They will resolve your issues as efficiently as possible in a polite and supportive manner and will be there for your business whenever you need us.

Microsoft Partner Support(expand)

Pisys.net is an accredited IBM Business Partner and has retained its Microsoft Partner status for some 13 year. This was achieved due to our commitment to training our staff and testimonials received from our clients. It is these industry leading accreditations and partnerships that ensure that our client's technology works to support and enhance their business.

  • Cyber Essentials Service Partner
  • Microsoft Office 365
  • Cyber Essentials
  • Samsung
  • Webroot Secure
  • Microsoft Partner