Pisys.net Testimonials
"A Happy customer tells two people, an Unhappy customer tells 10 !" - we rely on good referrals from happy customers and we will continue to publish our success stories on a regular basis.
TCD Architects, Aberdeen
"Pisys.net have provided TCD Architects with unrivalled IT support since 2004. Their service provides us with remote monitoring of all our network systems and detailed comprehensive advice on all our IT requirements. The remote support is an excellent service frequently solving potential problems in the background, allowing our staff and systems to continue operating without any interruption.
Pisys.net staff are always available to discuss issues over the telephone with helpful and friendly advice and there is never a hesitation to provide onsite assistance if required.
We have a good working relationship with Pisys.net and are very happy with the service they provide, consequently we would have no hesitation in recommending Pisys.net to anyone in search of complete cost effective IT Support."
TCD Architects, Aberdeen
Andrewjamesknox Ltd
"We at Andrew James Knox Ltd have for many years been reliant on the use of technology, and often found ourselves caught between knowing whether it is a hardware or software problem.
Since starting our business relationship with Pisys.net in 2004 we have found that our IT problems have virtually disappeared. Pisys.net have been quick to respond to any situation we have had and are quick to conclude whether the problem can be fixed or not, thus saving us down time whilst deliberating whether new hardware should be purchased. In addition to this, Pisys.net are proactive in their approach and phone regularly to see if we have any problems. This often prompts us to mention an inconvenience which we may have not have bothered them with but which they hastily resolve.
We see Pisys.net as a truly professional business partner, and would have no hesitation in recommending them and their services to anyone."
John Knox, Managing Director. www.askajk.co.uk
Mediary, Caerphilly
"I have used Pisys numerous times and have - without fail - found them to be prompt, professional and very very helpful."
Marilyn Phenis
Sensuous Wines, Swansea
"Steve and his team were calm, caring, knowledgeable, professional and above all effective when our email system became dysfunctional. Although we were a small customer for Pisys, we believe we were handled with as much attention and respect as a much larger one,. Of course this experience enables us to highly recommend Pisys to the WORLD !"
CBK Swansea
"In October 2005 we replaced two new computer systems - we suffered a number of breakdowns and problems and found we had acquired a number of viruses as well as spyware and adware - so it was off to Pisys.net to say 'HELP' - guess what - they did! - their on screen help desk is amazing - they fix your porblems while you watch in AWE. I would recommend this to everyone. A BIG THANK YOU to the Pisys team - your Technology Friends !"
Mark Kearle, Managing Director. www.cbkswansea.co.uk
Lovespoons Wales
"50-60% of our orders are handled via the internet so we depend heavily on our IT equipment. A recent failure meant that customers could not be contacted and orders could not be processed. From the initial contact with Pisys.net through the process of the succesful repair the service was polite and efficient - in short, first class. The engineer kept in touch at all times, explaining the status of our repair in plain English and ultimately a potentially crippling IT outage was averted"
Paul Wadge, Lovespoons Wales
Lewis Pies
"Our large bakery relies heavily on a computerised system. With Pisys.net looking after us we can rest assured that we are operating efficiently. Their response times are excellent and their highly-skilled engineers keep our system in excellent working order - they even spot potential problems before they occur. With Pisys.net we are confident of continuing to move forward with our IT System - giving us a leading edge in the market place"
Pat Lewis. Company Secretary, Lewis Pies
Twin Town Projects
"Being an internet/web design company I am totally reliant on my computer equipment and software.Imagine then my horror when I discovered I was no longer able to upload files of any description to the servers I use. I was totally baffled even after speaking to my hosting company in a state of sheer panic. However on phoning Pisys.net they immediately put me at ease, diagnosed and fixed the problem and I was up and running again very quickly. If it were not for the engineer's incredible depth of knowledge and indeed patience I would still be wrestling with what seemed like an impossible situation. Heartfelt thanks to the guys at Pisys.net for their excellent professional manner and service."
Ray Davies, Twin Town Projects
Swansea Bay Connections
"I had a problem last month getting our magazine to the printer on disc. I phoned Steve at Pisys.net and after a short time, even though he wasn't familiar with the software I use he located the problem and we were able to meet our deadlines.
Thank you Steve - I will recommend your services to everyone I meet !"
Anne Bath, Swansea Bay Connections
Modern Digital Solutions, Swansea
"Shortly after setting up our office/showroom network, we identified an issue relating to the scan-to-email function of our new multi-functional device. Having sought advice from the hardware supplier, the solution required was found to be an ADSL router.
With an important product demonstration planned within 3 days, a timely fix was needed. We contacted John Merrick of Pisys.net Ltd. The very next day John arrived at the appointed time to install the router. Not only did the router resolve the hardware issue, the firewall integral to the router has virtually eliminated virus infection from our PC.
The high quality of service together with the very reasonable cost means that Modern Digital Solutions would have no hesitation in recommending Pisys.net Ltd's services to other SME's requiring cost-effective IT Support."
Mark Taylor, Director, Modern Digital Solutions.
Business Networking International
"Thank you so much for the work you did on my computer yesterday at such short notice. Your engineer's knowledge, experience and warm and friendly manner provide me with great confidence and I will refer you further business whenever I can"
Guy Griffiths, Director.
Accountancy Solutions
"I would like to thank you and your company for your invaluable help and assistance in dealing with a hardware problem that recently occurred with one of our new computers.
The computer in question was still under the manufacturers warranty, and despite their insistence that the problem centred around the software, your initial diagnosis was that the problem was actually with the hard-drive.
Following numerous telephone conversations with the manufacturer which resulted in stalemate, I requested that you deal direct with them on our behalf using all your knowledge and experience. This you did, with the result that a brand new hard-drive was couriered to yourselves that same day for installation. The considerable amount of time and frustration that was saved by not returning the computer to the supplier can not be quantified.
I am now back up to full speed and extremely grateful for your help and efficient service which was second to none.
I would have no hesitation in recommending your company for all computing and IT requirements."
Julian Williams, Partner