About Us was established in South Wales in May 2003 by Steve Bain and John Merrick with the vision of providing affordable high-quality IT support and services to SMEs.

That vision has led to becoming one of the UK’s leading outsourced IT suppliers, spanning public, private and third sectors working with a variety of businesses from start-ups to multi-site operations. is a Microsoft partner and works with many other leading providers to deliver fast reliable and secure local and cloud services to our growing customer base.

Microsoft Partner Support(expand) is an accredited IBM Business Partner and has retained its Microsoft Partner status since 2003. This was achieved due to our commitment to training our staff and testimonials received from our clients. It is these industry leading accreditations and partnerships that ensure that our client’s technology works to support and enhance their business.

Direct Customer Support(expand)

Our experienced, friendly team of engineers are helpful and informative whether you are communicating with them via the telephone or the helpdesk chat. They will resolve your issues as efficiently as possible in a polite and supportive manner and will be there for your business whenever you need us.

UK Coverage(expand)

The business is steadily expanding across the UK by offering franchising opportunities to like-minded, skilled individuals. With franchises in areas such as Swansea, Cardiff, Aberdeen, Aberdeenshire, Inverness & Elgin, we not only have a wide geographical coverage but are able to offer comprehensive IT support to businesses throughout the UK.

Excellent Service & Technology(expand)

At, we are committed to providing our clients with a fast, efficient, professional and courteous service of the highest level. We have formed partnerships with some of the world’s biggest and most respected technology providers, such as Microsoft, Dell and IBM/Lenovo, so that we can make the very best technology available to small and mid-sized businesses – but only when they are ready and only when we know it will benefit their business.

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