GoTech Awards 23 finalists

Celebrating Pisys’ Achievement as a Go:Tech Award Finalist in the IT/Telecoms Support Category

Pisys, a finalist for the esteemed Go:Tech Award, is a leading provider of IT Support and cybersecurity solutions. Recognized for their exceptional IT/Telecoms Support services, Pisys has achieved significant growth and high customer satisfaction. With an innovative approach and a focus on employee well-being, Pisys is a trusted leader in the industry.

London, 22nd June 2023 – Pisys, a leading provider of comprehensive IT Support and Cybersecurity Solutions, is proud to announce their selection as finalists for the prestigious Go:Tech Award. Being named a finalist is a significant achievement, considering the large number of entries overseen by the esteemed judging panel. Pisys would like to express their gratitude to Go:Tech for this recognition and extend heartfelt congratulations to the winners of this esteemed accolade.

Pisys has established itself as a frontrunner in the industry, committed to safeguarding businesses from cyber threats and ensuring their continuity and growth. Going above and beyond compliance requirements, the company equips clients with the knowledge and tools needed to continuously adapt and enhance their cybersecurity posture.

Steve Bain, Managing Director of Pisys, expressed his delight, saying, “We are thrilled to be named finalists for the Go:Tech Award in IT/Telecoms Support. This recognition reinforces our dedication to providing comprehensive and proactive IT Support and cybersecurity solutions that inspire confidence in our clients while protecting them against cyber-attacks.”

With a highly skilled team of 28 professionals, including Help Desk experts, Fast Response and Advanced Engineers, and a proactive Security Operations Centre (SOC) handling cybersecurity threats, Pisys offers a broad range of services, including IT support, cyber security, business continuity, cloud computing, VOIP phone systems, and IT training.

Pisys has earned the trust of clients across diverse sectors, such as charities, medical, finance, legal, and real estate, by prioritizing customer satisfaction and business continuity. With an impressive 99.5% customer retention rate on 30-day contract renewals, Pisys showcases their unwavering commitment to delivering exceptional service.

“We are honoured to receive such high levels of customer satisfaction and retention,” added Steve Bain. “Our technical expertise, evidenced by our ability to remotely solve 97.1% of problems, solidifies our reputation as a reliable and customer-focused IT/telecoms support provider.”

Beyond technical prowess, Pisys goes the extra mile in protecting businesses from cyber threats. By analysing helpdesk tickets and identifying trends, they continually enhance their documentation system, enabling quicker resolution of recurrent issues.

Pisys also understands the importance of educating clients about cybersecurity and IT systems. Their newly designed website,, offers monthly guides, blogs, and a knowledge base resource centre. The inclusion of a Business Continuity and Disaster Recovery Calculator enhances transparency and effective communication with customers.

In addition to their certifications, including Microsoft Gold Partner, G-Cloud and AWS accreditation, and ISO 9001 certification, Pisys employs a blended approach to end-point security and AI network monitoring, enabling businesses to stay ahead of cyber threats while leveraging cutting-edge cloud technologies.

The company’s commitment to employee well-being is evident in their implementation of a groundbreaking 4-day working week, making them the first IT Support company in the UK to do so. Since its introduction in April 2021, this initiative has led to improved employee well-being, productivity, and retention rates, benefiting both clients and the company.

Pisys also champions apprenticeships, exemplified by the success story of one apprentice who rose to the position of Helpdesk Manager and Senior Solutions Specialist. The company’s commitment to nurturing talent and providing growth opportunities contributes to their success.

While being finalists for the Go:Tech Award is a tremendous achievement, Pisys continues to strive for excellence in IT Support and cybersecurity. As they onboard a limited number of new clients each year, interested businesses should act quickly to secure their spot for 2023. Join Pisys and experience personalised, comprehensive support that empowers businesses to thrive securely in the digital landscape.