Expansion of Leading IT Support Company

Thursday, 15 March 2018

Swansea based IT support company are pleased to announce the recruitment of 5 new members of staff to their Swansea team., which operate several franchise businesses across the UK, have their head office in Swansea and the new team members will support local customers as well as those further afield.

John Merrick, Director, commented, “Our Swansea┬ámonitoring and response centre┬áprovides remote technical help to franchises across the UK, and our special projects team manage the IT systems for hundreds of businesses both locally and nationally.”

Known for providing market leading IT support, are there when users have an IT issue, which can range from forgetting a password to a server malfunction.

John continued “Almost all businesses rely on some form of IT to operate, and while problems such as the WiFi not working are a frustration, loss of data or security breaches can cause major problems, sometimes resulting in thousands of pounds in lost revenue if not fixed quickly.”

The new appointments come at a time of rapid growth for the firm as local demand for their services has sky-rocketed over the last six months.

John Merrick, Director, said, “the new GDPR legislation coming in to place on May 25th has brought IT to the forefront of many business owners minds and we have seen a real surge in demand for our services.”

The new appointments are Jake Cossins, Fast Response Engineer, Darren Brown, Project Engineer, Martyn Jones, Project Administrator, Michael Owen-Nunn, Advanced Support Engineer and David Ayres, Project Engineer.

“This brings our team to 20 members of staff,” said Jo-Ann Miles,┬áCommercial┬áDirector “which allows us to develop our business in new directions such as┬áproviding print solutions,┬áas well as the installation and management of phone systems and broadband.ÔÇŁ

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